Privacy Policy

1. Introduction

Welcome to GUAP ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. This includes:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (mobile money details)
• Profile information
• Transaction history

2.2 Automatically Collected Information

When you access the Platform, we automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Log and usage data (access times, pages viewed, app features used)
• Location information (with your consent)
• IP address and browser type

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain the Platform
• To process transactions and send related information
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To personalize and improve your experience
• To comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us
• Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of assets
• Legal Requirements: We may disclose your information where required by law or to protect our rights
• With Your Consent: We may share your information for any other purpose with your consent

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to your personal information
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Portability: You can request a copy of your data in a portable format
• Withdrawal of Consent: You can withdraw your consent at any time

To exercise these rights, please contact us at privacy@guap.gold

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Third-Party Services

The Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: